Privacy Policy

Information We Collect

We collect information in the following ways:

• Information you provide. Your name, email address, phone number, and any details you include when you contact us, request an appointment, or submit a referral.
• Health information. Limited health-related information you choose to share with us when scheduling or inquiring about care.
• Automatically collected information. Standard technical data such as your browser type, device, IP address, and pages visited, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule appointments.
• Coordinate care and communicate with you and, where applicable, referring providers.
• Operate, maintain, and improve the Site and our services.
• Comply with applicable legal and regulatory obligations.

SMS & Text Message Communications

With your express consent, we may send you SMS/text messages from BraingevityMD regarding your appointments, scheduling, and care. When you provide your mobile number and opt in through our contact form, you agree to receive these messages.

• Message frequency. Message frequency varies based on your interactions with our practice.
• Rates. Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out. You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at (813) 820-1520.
• Consent is not required for care. Providing consent to receive text messages is not a condition of receiving care or any other service.
• No sharing. Your mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

Protected Health Information & HIPAA

As a healthcare provider, our handling of protected health information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, which supplements this Privacy Policy. This Privacy Policy addresses information collected through the Site; the privacy and security of your clinical health records are handled in accordance with HIPAA.

Third-Party Services

Our Site relies on certain third-party services, each governed by its own privacy policy:

• Tebra. Appointment scheduling and patient interactions are handled through Tebra’s platform.
• Google Maps & Google Fonts. We embed a map of our location and load web fonts from Google, which may collect data in accordance with Google’s privacy policy.

We do not control, and are not responsible for, the privacy practices of these third parties.

Cookies & Analytics

The Site may use cookies and similar technologies to operate effectively and understand how visitors use the Site. You can control or disable cookies through your browser settings, though some features may not function properly as a result.

How We Share Information

We do not sell your personal information. We may share information with service providers who support our clinical operations or when required to comply with the law. However, mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential communications at any time. For rights relating to your protected health information, please refer to our Notice of Privacy Practices. To exercise any of these rights, contact us using the details below.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

BraingevityMD
9220 Overlook Drive, Temple Terrace, FL 33617
Phone: (813) 820-1520
Email: concierge@braingevitymd.com